Privacy Policy
At ctrlmhealth.com, your privacy is our top priority. This policy outlines how we collect, store, process, and use player data. It supports our goal of improving security, preventing fraud, and ensuring compliance with player protection laws. We regularly update this policy to reflect user needs and industry changes.
Information We Collect
- Identity Information: Includes your name and contact details
- Geolocation Data: To comply with local legal requirements
- Contact Information: Phone numbers and email addresses
- Transaction Data: Details of your platform activity
Data Collection and Storage Methods
To provide a secure and customised experience, we use:
- Cookies: Track your preferences and actions for better user experience
- User-Provided Information: Data shared during registration or while using the platform
- Encryption: Personal data is encrypted to prevent unauthorised access
These are essential for maintaining integrity and privacy on our platform.
What Are Cookies?
Cookies help store information about your activity and preferences. We use different types:
- Session Cookies: Store temporary data during your visit
- Persistent Cookies: Save your preferences for future sessions
- Performance Cookies: Help optimise platform functions
- Third-Party Cookies: Used by analytics and ad services
These cookies improve personalisation and gaming efficiency.
Types of Cookies
We use various cookies to meet user needs:
- Authentication Cookies: Keep you logged in during sessions
- Preference Cookies: Remember selected settings
- Security Cookies: Protect user data and transactions
- Advertising Cookies: Show personalised promotions based on your behaviour
Understanding these cookies helps you adjust your privacy settings accordingly.
Managing Cookie Preferences
You can enable or disable cookies at any time:
- Enable/Disable Cookies: Adjust browser settings
- Clear Cookies: Remove old cookies to reset preferences
- Cookie Notices: Receive updates on cookie use
- Routine Audits: We perform regular checks to maintain cookie compliance
These choices allow you to control the privacy balance in your gaming experience.
Protecting Your Information
We apply strict protocols to protect your data:
- Data Leak Prevention: Measures in place to avoid unauthorised access
- Data Deletion Policy: Your personal info is securely removed upon request
- Support Assistance: Our team is available to assist with data issues
Privacy Violations
We take policy violations seriously. This includes account restrictions, transaction blocks, and action bans. Our firm approach reinforces platform security.
For privacy concerns or if your account was restricted unfairly, please contact our support team.